Arkansas State Board of Embalmers and Funeral Directors Service Laws, Rules, and Regulations (LRR) Practice Exam

What must be included on the Casket Price List (CPL)?

1. Funeral home staff contacts

2. Name of the funeral provider

3. Customer testimonials

4. Discount offers

The correct answer is: Name of the funeral provider

The inclusion of the name of the funeral provider on the Casket Price List (CPL) is essential as it serves to clearly identify the entity responsible for the price listed. This transparency is vital in helping consumers make informed decisions about their funeral purchases, which is a requirement established by the Federal Trade Commission’s Funeral Rule. The rule mandates that consumers receive a complete and clear description of the prices and services offered by the funeral provider. While having contact information, customer testimonials, and discount offers may be beneficial for marketing or customer service purposes, they are not legally required components of the CPL itself. The primary function of the CPL is to convey necessary information regarding the casket options and their respective prices, and this must include the funeral provider's name for clarity and accountability.